Highly Trained Restoration Specialists

In order to protect the health and safety of our customer and staff SERVPRO of Davie and Yadkin Counties ensures that all of our technicians as well as owners are kept up to date with state of the industry training, certifications and continuing education.  All of our technicians are certified through the Institute for Inspection Cleaning and Restoration Certification also known as the IICRC.  Certifications held by our staff include:

Water Restoration Technician

Applied Structural Drying

Commercial Drying Specialist

Applied Microbial Remediation

Fire and Smoke Restoration

Odor Control. 

All of these certifications once earned are kept up to date through a combination of daily job experience and Continuing Education Credits earned through workshops and classroom conducted by the IICRC and their certified instructors.  

Other State of the Industry Certifications held by our staff:

ABRA Certified Bio-Recovery Technician~CBRT

OSHA 10 hour Hazard Recognition

Lead Safety for Renovation, Repair

These industry leading certifications ensure that our technicians are able to safely and professionally restore your property.  Call us today at 336 677 1415. 

IICRC Training and Certification


The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation


All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO of Davie & Yadkin Counties offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)